Let's not turn media dramas into real crises
Contrary to popular crisis management mythology, most dramas and disasters aren't really crises at all. Chin up: things aren't often really all that bad.
Profit and risk need better PR
Being socially aware didn't make Big Pharma innovate. Here's a risky piece reminding us that profit
Social media reality check 2010
Social media is looking less glossy after bruising encounters with business, personal and political reality. Here's three glimpses
Where was Mr Toyoda yesterday?
Made public yesterday, the last words from a family of four: “We’re in a Lexus. . . and we’re going
I'm backing John Terry to stay captain
Despite having more off-side affairs than Tiger Woods, despite deceiving us all as Dad of the Year, while he dumped
Blowing the whistle on WikiLeaks
Warning: this post is counter-revolutionary. A recent BBC's Culture Show celebrated how WikiLeaks exposes anything which comes its
Edelman's trust survey interrogated
Unaccountably, neither WEF nor Richard Edelman invited me to Davos (I'm just down the road, chaps) to discuss the latest Edelman 2010 trust study findings. So, I've decided to interrogate the findings anyway from my Zurich lakeside villa.
How organisations can survive the Tweet-sphere
Manchester United and Manchester City have advised their players against using social media accounts. It would seem the players have
BA unions in retreat over cabin crew
Unite, the union representing BA cabin crew, has postponed the threat of industrial action until after the Easter holidays to
Pornographers buy West Ham United
My football club has been sold to pornographer David Sullivan and to Ann Summers' naughty lingerie-chain owner David Gold.
Ian Dury's biopic is the story of my life
Out tomorrow, a film that'll mean a lot to me, Sex & Drugs & Rock & Roll, a
CSR: it's not the same in Lagos as in London
You can't do business in Nigeria as you would in the UK. If the media and activists insist on the impossible as a CSR requirement, firms will either have to stop doing business in countries such as Nigeria or tell lies. Neither is a good way forward for the developing world or for corporations.